Privacy Policy

At 360 Human Services, we prioritize your privacy and are committed to protecting the personal information of our clients and their families. This privacy policy outlines how we collect, use, and safeguard information related to the behavioral health services we provide.

1. Information CollectionWe collect various types of information from clients and their families, including:

• Personal identifiers such as names and contact information
• Appointment history and scheduling needs
• Health information relevant to our services

We obtain this information through online forms, in-person consultations, and third-party tools.

2. Use of InformationWe use the collected information to:

• Facilitate scheduling and appointment management
• Communicate effectively with clients and their families
• Develop personalized treatment plans
• Conduct data analysis and research to improve our services
• For marketing and promotional purposes (with explicit consent where required)

3. Third-Party SharingWe may share personal information with third parties, including service providers, regulatory bodies, and affiliates, for purposes such as:

• Data storage and management
• Communication services
• Compliance with legal and regulatory requirements

Text messaging originator opt-in data and consent will not be shared with any third parties. View our full privacy policy online for more details: 360 Human Services Privacy Policy.

4. Data Storage and SecurityOur organization uses Google Cloud products with a Business Associate Agreement (BAA) to handle and store Protected Health Information (PHI). Additionally, all PHI is securely saved in our practice management software, Central Reach. To ensure data security:

• We implement encryption where appropriate using Norton
• Endpoints are password-protected

5. User RightsClients have the right to access their personal information and update their contact details. However, due to regulatory guidelines, clients cannot request deletion or alteration of health information, appointment history, or other protected data beyond basic contact information.

6. Cookies and Tracking TechnologiesOur website uses general cookies to enhance the user experience. Cookies may track basic, non-identifying information about website usage, but they do not collect sensitive data. You can adjust your browser settings to manage cookie preferences.

7. Children's PrivacyAs a provider of behavioral health services primarily for clients under the age of 18, we take special precautions to protect the privacy and security of minors. Data is stored securely using Google Cloud with a BAA, Central Reach for PHI, and all access points are password-protected.

8. Policy UpdatesWe may update this privacy policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact UsIf you have any questions or concerns regarding this privacy policy, please contact us at (442) 327-9172 or email INFO@360HumanServices.com.

SMS Terms & ConditionsBy subscribing to 360 Human Services SMS notifications, you agree to receive text messages about appointment reminders, account notifications, promotional offers, and other updates related to our services. Message frequency may vary based on your interactions and subscriptions.

Details:

• Messaging Frequency: Message frequency may vary.
• Message & Data Rates: Standard message and data rates may apply. Check with your mobile provider for details.
• Opt-Out: To stop receiving messages, text STOP at any time. You will receive one final confirmation message that you have been unsubscribed.
• Assistance: For help, text HELP or visit our website at 360 Human Services.

Privacy Policy & Terms of Service:

• View our Privacy Policy for information on how your data is collected, used, and protected: Privacy Policy.
• Read our Terms of Service for more details on your agreement with 360 Human Services: Terms of Service.

For further assistance, please contact us at techsupport@360humanservices.com.