Privacy Policy

At 360 Human Services, we prioritize your privacy and are committed to protecting the personal information of our clients and their families. This privacy policy outlines how we collect, use, and safeguard information related to the behavioral health services we provide.
1. Information Collection
We collect various types of information from clients and their families, including:

• Personal identifiers such as names and contact information
  
• Appointment history and scheduling needs
  
• Health information relevant to our services
  

We obtain this information through online forms, in-person consultations, and third-party tools.
2. Use of Information
We use the collected information to:

• Facilitate scheduling and appointment management
  
• Communicate effectively with clients and their families
  
• Develop personalized treatment plans
  
• Conduct data analysis and research to improve our services
  
• For marketing and promotional purposes (with explicit consent where required)
  

3. Third-Party Sharing
We may share personal information with third parties, including service providers, regulatory bodies, and affiliates, for purposes such as:

• Data storage and management
  
• Communication services
  
• Compliance with legal and regulatory requirements
  

4. Data Storage and Security
Our organization uses Google Cloud products with a Business Associate Agreement (BAA) to handle and store Protected Health Information (PHI). Additionally, all PHI is securely saved in our practice management software, Central Reach. To ensure data security:

• We implement encryption where appropriate using Norton
  
• Endpoints are password-protected
  

5. User Rights
Clients have the right to access their personal information and update their contact details. However, due to regulatory guidelines, clients cannot request deletion or alteration of health information, appointment history, or other protected data beyond basic contact information.
6. Cookies and Tracking Technologies
Our website uses general cookies to enhance the user experience. Cookies may track basic, non-identifying information about website usage, but they do not collect sensitive data. You can adjust your browser settings to manage cookie preferences.
7. Children's Privacy
As a provider of behavioral health services primarily for clients under the age of 18, we take special precautions to protect the privacy and security of minors. Data is stored securely using Google Cloud with a BAA, Central Reach for PHI, and all access points are password-protected.
8. Policy Updates
We may update this privacy policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us at (442) 327 - 9172 or email INFO@360HumanServices.com.